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FAQ
Questions, answered straight — including the honest limits of the file, like US Letter size and how A4 works.
Do I need Canva Pro to edit the book?
No. The template opens and edits fully in a free Canva account. Every element in the book is free-account friendly — no Pro subscription is needed to open or edit it.
What exactly do I receive when I buy?
One Canva template link, delivered after payment is confirmed at checkout, containing all 20 pages of the book in the Beach House style. Opening the link makes your own editable copy in Canva.
Is anything posted to me?
No. This is a digital download — no physical item is printed or shipped. You print the finished PDF yourself, or send the same file to your guests' phones.
What size is the book? Is there an A4 version?
The book is US Letter, 8.5 × 11 inches. There is no separate A4 file — to print on A4 paper, select 'fit to page' in your printer settings. There is also no separate phone file; the same PDF reads on phones.
Is there a Word version?
No. The book is a Canva template only, designed to be edited in Canva and exported as a PDF.
What is already written, and what do I fill in?
Almost everything is pre-written: the welcome letter, house rules, safety page, local guide structure and check-out page. You add what only you know — property name, your photos, Wi-Fi name and password, address, and local emergency numbers. Placeholders in brackets show you exactly where.
My download link isn't working. What happens?
Email [email protected] and we will fix the link or re-send it, so you are never left without the file you paid for.
What if something goes wrong with my file?
All sales are final — a digital download cannot be returned, refunded or exchanged. If a genuine problem stops you using the file — the link will not open, the file is damaged, or the wrong file was delivered — email [email protected] and we will fix the link, re-send the file or send a replacement. See Sales & Replacements for the full policy.
Can I use the book for more than one property?
Your licence covers the properties you host yourself. You may not resell, share or give away the template or the Canva link — see the Terms of Service for the full licence.
What do I do with the 'Host Only' page?
Page 16 is a private instruction page that walks you through finishing the book. Delete it from your copy before you share or print the book for guests — it is clearly marked 'Delete Before Sharing'.