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Sales & Replacements

Rang Sarai — rangsarai.com — Last updated 14 November 2026

All sales are final

Our products are digital downloads. Once your template has been delivered, the sale is final: the purchase cannot be returned, exchanged or refunded, because a digital file cannot be returned. Everything included in each product is listed on its product page, so please read it carefully before you buy — and if anything is unclear, ask us first at [email protected].

If something is genuinely wrong

If a real problem with the file or its delivery stops you using what you paid for, we will put it right:

• Link problems. If your download or template link will not open, or shows an error, we fix the link or re-send it.
• Damaged or incomplete file. If the file you receive is damaged or pages are missing, we send a clean replacement copy.
• Wrong file. If we deliver the wrong product, we send the correct one.

Email [email protected] with the email address you used at checkout and a short description of the problem — a screenshot of any error helps us resolve it faster. Each case is checked individually, and replacements are provided for genuine technical problems with the file or its delivery.

Before you buy, please check

• You need a Canva account (a free one is enough) to edit the template.
• The book is US Letter (8.5 × 11 in). For A4 paper, print with ‘fit to page’; there is no separate A4 file.
• Nothing physical is shipped, and there is no Word version.